Do you accept health insurance?
No, in California, massage is not covered under health insurance. However, you can use your health savings account (HSA) or flexible spending account (FSA) to cover your massage services!
Do you accept VA insurance?
Yes! We are contracted with the VA (Dep. of Veteran Affairs) as a massage therapy provider. However, you will need a referral to use your VA benefits for massage.
Can I pay with my health savings account (HSA) or flexible spending account (FSA)?
Yes! Our front office team can provide you with all of the information you need to have your massage sessions reimbursed through your HSA or FSA.
Do you offer discounts for monthly massages?
Yes, through our membership program, you get discounts on monthly massages. View our pricing page to learn more.
How do I schedule an appointment?
You can schedule an appointment by calling the phone number of your preferred location or by submitting an appointment request online.
What is your cancellation policy?
We require 12 hours' notice for cancellations. Failure to provide adequate notice may result in a cancellation fee.
Do you accept walk-ins?
We recommend booking your appointment ahead of time. While it is possible that a massage therapist may have same-day availability, scheduling your appointment ahead of time will ensure you get the time and appointment type best for you.
What is medical massage?
Medical massage is a type of massage therapy specifically focused on providing relief and accelerated healing for chronic pain, health conditions, and injuries. It utilizes specific techniques to target muscles, tendons, and other soft tissues to reduce pain, improve function, and promote healing. It differs from relaxation massage in that it is outcome-based and requires a thorough understanding of the body’s healing process and how to apply different massage techniques at different stages of healing to best support recovery and restoration of health.
What conditions can medical massage help with?
Medical massage can be beneficial for a wide range of conditions, including but not limited to: back pain, neck pain, sciatica, whiplash, carpal tunnel syndrome, fibromyalgia, myofascial pain, arthritis, nerve pain, sports injuries, prenatal tension, post-surgical recovery, headaches, and migraines.
What should I expect during my massage session?
Your first appointment will typically include a thorough consultation where your therapist will review your medical history, discuss your current condition, and assess your needs. The therapist will then develop a customized treatment plan. During the massage, the therapist will use various techniques to address your specific issues. You may experience some discomfort during the session, but it should not be painful. Communication is key, so please let your therapist know if you are experiencing any pain or discomfort.
Will I feel better after one massage?
While you should feel some immediate relief after one session, to see long-term relief we recommend regular massage sessions to allow for adaptations in the body tissues. Our memberships offer discounted rates on monthly massages.
What are your therapists' qualifications?
All of our massage therapists are certified massage therapists (CMT) in California. They have received extensive training in medical massage techniques and work closely with physical therapists to stay up to date on the latest developments in physical rehabilitation, biomechanics, and kinesiology. Our staff also receives continuing education to hone their skills and learn the latest techniques.
Will I need to undress for my massage?
For most massages, you will be asked to dress down to your comfort level, however, it is not required. Your massage therapist will be able to accommodate you even if you choose to be fully clothed. For those who choose to undress, draping sheets are always used to ensure your privacy.
Will I need to undress for my craniosacral session?
For craniosacral therapy, we ask that all clients remain fully clothed. It is best to wear loose, comfortable clothing that allows easy access to the areas being treated.
Payments & Insurance
Scheduling & Appointments
Our Massage Experience
Frequently Asked
Questions
Cancellation Policy
We ask that all appointments be cancelled at least 12 hours in advance of the booked appointment. This advance notice allows someone else (who needs it) time to reserve the time in place of you. Please be courteous and responsible.
We cannot at this time accept appointment cancellations via email; please call the clinic to cancel your appointment.
Clients who cancel reservations within 12 hours of their scheduled appointment will be assessed a late-cancel fee of:
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$25 for 30min appointments
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$50 for 60min appointments
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$75 for 90min appointments
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$100 for 120min appointments
No-shows will be considered a late cancellation and will be assessed the same fee.
Late Arrivals:
We recommend clients arrive 5 to 10 minutes before their appointment time to ensure there is adequate time for paperwork and/or consultation before each session. Late arrival to any appointment means less time for you for that appointment. The massage session will still end at the originally scheduled time and the full service fee or the originally booked appointment will be charged.